FAQ’s

  1. Do you charge a Deposit or Set Up Fee ?

    No, there is No Deposit and No Set Up Fees charged.

    All we need is your rigs and your payment and we are in business.

  2. Where are you located, Can I visit the site?

    Coshocton, Ohio just east of Columbus and south of Cleveland. Site visits are allowed, but please call to schedule in advance.

  3. What is the average temperature in Coshocton, OH?

    Average annual temperature is 52 degrees Fahrenheit.

  4. Data Center Structure - Warehouse or Container?

    Containers are the clear choice due to the massive ventilation possible and the scalable and modular nature of the structure. When placed in a cool climate, there is no better and more efficient way to ventilate a data center. We build our containers with 140,000 CFM of ventilation to provide constant air turnover to keep rigs cool.

  5. How much electrical capacity/scalability do you have on your site?

    Our electrical substation has 400 megawatts of capacity. We have 5 megawatts currently with substantial expansion in process.

  6. What type of payment do you accept?

    We accept ACH, USD Wire & Crypto - BTC, ETH, LTC, ZEC.

  7. Do you charge for maintenance?

    Normal maintenance will be done free of charge with only shipping and parts costs passed along to you. Extraordinary issues will be billed at market rates. Take down fees may apply for the first 6 months at $20/rig.

  8. Do you provide Tech Support and Security?

    Yes, our site provides Tech Support, Maintenance and gated Security.

  9. How do I submit a support ticket?

    Email jk@boxminer.io

  10. What type of Internet connectivity do you offer?

    Fiber.

  11. What is the voltage of the power you provide?

    240/208V.

  12. How do you maintain a clean internal environment in the containers?

    We utilize a 3-stage filtration process made up of screens, louvers and heavy duty filters.

  13. Do I need to sign a contract?

    No, simply read and agree to our Terms and Conditions.

    Equipment shipment and payment constitutes acceptance of the above Terms.